Frequently Asked Questions
What types of pet sculptures do you offer?
We create bespoke 3D sculptures of your beloved pets, capturing their unique features and personality in a beautiful keepsake. We can scan dogs, cats, and other small animals—please contact us if you have a different pet in mind!
How do you scan my pet?
We use advanced 3D scanning technology that is safe and non-invasive. Each pose is captured in a matter of seconds and we work patiently with your pet to ensure they are comfortable throughout the process. Please note that your dog will need to know the sit and stay command otherwise we will not be able to capture their pose effectively.
Please note, the scanner involves flash photography. If this is not suitable for you, please contact us so that we can discuss alternative options.
CAN ALL DOGS BE SCANNED?
While we strive to scan all dogs effectively, our scanner may have difficulty with black dogs. We will do our best to accommodate them, but unfortunately, we cannot guarantee successful scanning in these cases
Where does the scanning take place?
Appointments take place in our studio in the Powerscourt Townhouse Centre, where we have a calm and pet-friendly environment.
Do I need to bring anything?
We will have some treats and water available but if there’s something in particular you know your pet will enjoy, you are welcome to bring that with you. If you would like your sculpture to include your pet’s favourite toy, feel free to bring it along!
Can I be in the sculpture with my pet?
Yes! We can create a joint sculpture of you and your pet together. Let us know in advance so we can plan the best pose for your piece.
How long does it take to create a pet sculpture?
The time required to create your sculpture varies based on the complexity and details of the piece. Generally, it takes between 6-8 weeks from the initial consultation to final product delivery. We will provide you with a more accurate timeline during your consultation.
Can I choose the size and finish of my sculpture?
Yes! You can choose from different sizes and finishes. We offer sizes ranging from 12cm to 17cm. During your consultation, you’ll have the opportunity to see and feel different finishes to decide what best suits your preference.
What is the cost of a pet sculpture?
Our pricing structure is as follows:
12cm: €275
15cm: €300
17cm: €325
Additional pets are charged at +€195 per pet (same appointment time)
Can I gift a pet sculpture to someone else?
Yes! A pet sculpture makes a heartfelt and unique gift. You can purchase a gift voucher through our website, allowing the recipient to book their own consultation.
How do I care for my pet sculpture?
To preserve your sculpture’s quality, keep it out of direct sunlight for extended periods and handle it gently. Clean with a soft, dry cloth when needed.
How is my sculpture delivered?
You can choose to have your sculpture delivered through An Post or opt to collect it from our studio. We ensure that all sculptures are securely packaged to prevent any damage during transit.
Can I pay with cash or card?
You must pay your €50 deposit through either our booking platform via card, or if you’ve booked directly with us we will send you a payment link. The outstanding balance is paid at your consultation and we accept both cash and card, although card is preferred.
What if I’m not satisfied with the final product?
Customer satisfaction is our top priority. If you’re not happy with your sculpture, please contact us, and we’ll work with you to address any concerns and make necessary adjustments.
Do you offer any other types of custom 3D-printed keepsakes?
Yes! We are continually expanding our product offerings. In addition to our pet sculptures, we also offer pregnancy and mama & baby sculptures. Please check our website or contact us directly for the latest updates on our products and services. If you have your own idea for a sculpture, we would love to hear about it!
How do I book a pet sculpture session?
You can book through our website or contact us at pets@velvetandthefox.com to arrange an appointment.
If you have any other questions or need further assistance, please don't hesitate to contact us. We are here to help make your experience with Velvet + the Fox as memorable and special as possible.