Terms & Conditions
Definitions
These Terms and Conditions ("Agreement") are an integral part of the contract between Velvet + the Fox (hereinafter referred to as "Velvet + the Fox," "we," or "us") and our clients (hereinafter referred to as "the Client" or "you"). No variation or modification of this Agreement shall be effective unless accepted by Velvet + the Fox in writing.
Agreement and Acceptance of Terms
All agreements and transactions between Velvet + the Fox and our clients are subject to these Terms and Conditions. By booking a 3D Photo Session, or purchasing any other product or service from Velvet + the Fox, you agree to be bound by these terms and conditions.
Copyright
Velvet + the Fox holds the copyright to all 3D printed art pieces and related content created during the commission. It is strictly forbidden to copy, publish, reproduce, or store these works electronically unless express permission from Velvet + the Fox has been granted and full payment for the copyright has been received.
Display
Velvet + the Fox reserves the right to display any 3D printed art pieces and related content in our portfolio, studio, or in any advertising directly associated with Velvet + the Fox, unless the Client expressly requests otherwise. Client confidentiality is paramount.
Force Majeure
While we make every effort to fulfill our contracts, the due performance is subject to alteration or cancellation by Velvet + the Fox due to causes beyond our control (e.g., Vis Major, changes in legislation, technological failures, etc.). In the unlikely event of total failure to complete your piece or cancellation of a contract by Velvet + the Fox, our liability shall be limited to a full refund of all monies paid.
Law
These Terms and Conditions shall be governed and construed in accordance with the laws of the Republic of Ireland.
Liability
Velvet + the Fox shall not be liable for indirect losses or third-party claims arising from delays in the creation of any piece. In the event of a defect, including negligence, our liability, if any, shall be limited to rectifying the defect.
Artistic License
Velvet + the Fox shall be granted artistic license regarding the design and creation of each piece. The judgment of Velvet + the Fox regarding design and the number of pieces created shall be deemed correct.
Artistic Interpretation
All pieces are created with the utmost care and quality materials, but they may fade over time, particularly if exposed to bright sunlight without protective measures. Velvet + the Fox cannot be held responsible for this gradual deterioration.
Payment
A €50 deposit is required when booking a 3D photo session. The remaining balance must be made before any 3D printed art piece is put into production, using cash or card.
Prices
All services and goods are supplied at the current prices at the time of supply, subject to change without prior notice. Offers and discounts can only be claimed at the time of booking and not retrospectively. New promotions and discounts cannot be applied to existing orders.
Reprint Orders
Reprint orders shall be treated as an extension of this contract, and no responsibility for errors will be accepted unless orders are given in writing.
Refund Policy
Velvet + the Fox will not refund or accept returns of technically acceptable pieces. We may, at our discretion, allow you to place an order for different products of the same value. This will not affect your statutory rights.
Retouching
Retouching and artistic finishing are available as optional extras, and the final output and finish of any retouched image will be at Velvet + the Fox's discretion.
Storage of Images
Original digital images are kept on file until such time as the order is completed and fulfilled, after which time they will be deleted unless otherwise stated by Velvet + the Fox.
Data Protection
In compliance with data protection laws, personal data supplied to Velvet + the Fox in compliance with our Privacy Policy. We will take all necessary steps to ensure that your data is handled in accordance with the applicable data protection laws.
Lead Times
Due to the intricate detail of each piece, the lead time for the completion of your bespoke piece is approximately 6-8 weeks.
Collection and Delivery
All orders are delivered directly to your specified address, and a delivery charge will be applied.
Booking Fee/Reservation
A booking fee of €50 is required to secure your session with us. This fee is non-refundable but can be transferred to another session with appropriate notice (at least 48 hours).
You can review the most current version of the Terms and Conditions at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
Contact Information
Questions about the Terms and Conditions should be sent to us at info@velvetandthefox.com